7 Frequent Amazon Prime Video Issues & Fixes

This information will present you repair widespread Amazon Prime video issues to get again to watching reveals or films. In case you are left questioning, “Is Amazon Prime Video down?” we’ll present you the place to examine and what to do if the issue is in your gadget or community. We even have a fast repair for Amazon Prime Video error 7031.

We’re seeing occasional upticks in Amazon Prime Video errors as extra viewers use the service to look at throughout the day and particularly within the night. Amazon Prime Video, additionally identified by some customers as Amazon Immediate Video, is a streaming service that’s free with Amazon Prime. There are literally thousands of free reveals and films to stream, however Amazon does cost to purchase or lease some films and reveals.

You may watch films, TV reveals, and authentic collection on Amazon Prime Video freed from cost. There are apps for the iPhone, iPad, Apple TV, Android, PS4, Xbox One, good TVs, and different units.

Prospects can run into Amazon Prime Video streaming issues, connection issues and might even see Amazon Prime Video error codes whereas making an attempt to make use of the service. You’ll see complaints from customers that the Amazon Prime Video service will disconnect or that there’s an error saying, “Unavailable, attempt once more later.”

Use this information to repair widespread Amazon Prime Video issues with streaming, your units, and issues downloading Prime Movies to your telephone or pill to look at offline.

Is Amazon Prime Video Down?

Typically, the issue is in your house or with the app on the gadget you might be utilizing, however typically Amazon does go down. You may examine Down Detector to see if Amazon Prime Video is down as we speak and see different customers who share if the service is experiencing points.

If there’s an outage, you will want to attend for it to go to make use of the service. You may attempt utilizing an alternate service like Netflix or Hulu, each of which supply free trials.

Needless to say Amazon Prime Video runs on Amazon Internet Companies (AWS), one of the vital sturdy cloud suppliers on this planet. Lots of the greatest apps, companies, and web sites run on AWS and there are a number of redundancies to forestall downtime. If Amazon Prime Video does go down, it could not go down for everybody and comes again on-line comparatively rapidly.

One other approach to keep away from Amazon Prime Video downtime is to be sure you have a number of episodes or films you propose on watching downloaded to your telephone or pill.

Easy methods to Repair Amazon Prime Video Error 7031

When Amazon Prime Video is down, you might even see error 7031. This is a matter that usually impacts Chrome. You will get round it through the use of Safari on Mac and probably Edge on Home windows computer systems. We had success switching to Safari on Mac and our video instantly began taking part in.

If you happen to can’t use one other browser, attempt restarting Chrome and taking part in the video once more. If the video nonetheless received’t play, attempt restarting your pc.

Easy methods to Repair Amazon Prime Video Streaming Issues

Most Amazon Prime Video streaming issues stem from a poor Web connection. You may run a velocity check utilizing this service to see in case your connection is quick sufficient. You’ll want at the very least a 1.5Mbps connection to stream SD and three.5Mbps connection to stream HD. Needless to say these are precise speeds, not the velocity that your Web Service Supplier advertises.

You may examine your gadget’s Web connection velocity by visiting Quick.com. The location will present you how briskly your connection is between your gadget and the Web. Clearly, 180Mbps as seen within the above check is greater than quick sufficient to stream Amazon Prime Video, however it’s only about one-fifth of the supplier’s marketed velocity. The identical factor could also be taking place to your connection on a decrease scale, particularly in case your router is positioned a number of rooms away or if others are utilizing the Web on the similar time.

You can even obtain the SpeedTest app from the App Retailer or Google Play retailer to check your Web connection’s velocity.

You may even see the next Amazon Prime Video error codes when you’ve got streaming issues. Amazon Prime Video errors 1007, 1022, 7003, 7005, 7031, 7135, 7202, 7203, 7204, 7202, 7206, 7207, 7230, 7235, 7250, 7251, 7301, 7303, 7305, 7306, 8020, 9003.

In case your velocity nonetheless isn’t quick sufficient utilizing, you might have to name your ISP for assist. That may be Time Warner, Spectrum, Verizon, Comcast, or one other comparable firm. Earlier than you try this, you’ll be able to attempt the steps under by yourself.

The very first thing to do is unplug your modem and router and switch off the gadget you are attempting to make use of to stream. Go away all of those turned off for 60 seconds. Then plug the modem again in, then the router, after which when all of the lights look regular, flip your different gadget again on. The modem is the small field out of your cable or web firm and the router usually sits subsequent to it with an antenna protruding. As soon as all the things is booted again up, you’ll be able to attempt streaming once more.

Customers who’re making an attempt to stream Amazon Prime video over a mobile phone connection ought to flip Airplane mode on for a number of seconds after which off to reset the connection.

You can even attempt pausing different issues you might be doing on the web. This contains gaming, making telephone calls with a telephone linked to your private home web, and downloading giant information. If all of this fails, you might have to work on connectivity total.

You also needs to make it possible for your Amazon Prime Video app is up to date and if doable that your iPhone, iPad, Android, or Hearth pill is updated. You can even replace your TV software program, which might clear up many streaming issues as nicely.

Easy methods to Repair Amazon Prime Video Connection Issues

If you happen to can’t repair your Amazon Prime Video issues utilizing the information above, you might have to take issues up a notch and take a look at your connections.

When you’ve got an older router it could not be capable to deal with streaming video throughout your home. Needless to say routers that labored advantageous in an condo could not deal with a bigger home or perhaps a larger condo.

You may attempt shifting your router to the next place, which is particularly essential if in case you have it tucked underneath a shelf. You can even attempt working an ethernet cable to your TV or streaming gadget to see if that solves the issue. On the finish of the day, you might want to purchase a complete residence wifi system or a greater router.

You can even attempt connecting to your telephone as a hotspot to rule out residence web points, however regulate how a lot information you employ when you go this route.

On the finish of the day, you might want to purchase a complete residence wifi system or a greater router. Each of those options would assist with streaming to an iPhone, iPad, or Android gadget in addition to some other wi-fi gadget in the home.

Easy methods to Repair Amazon Prime Video Obtain Issues

You may obtain Amazon Prime Movies to your iPhone, iPad, or Android to look at offline. That is superior for if you find yourself touring or whenever you wish to hold your information use in examine. Sadly, this doesn’t at all times work.

Ensure you have a paid Amazon Prime membership. You can not obtain movies with the family share choice. You additionally have to be within the U.S. or U.S. territories, so that you’re out of luck when you’re making an attempt to obtain reveals whereas touring overseas.

You additionally want a Hearth Pill (not 1st gen), Android telephone, Android pill, iPhone, or iPad to obtain Amazon Prime movies.

If you happen to match all these catches and nonetheless have issues, listed here are issues to attempt. Restart your gadget. This may clear up many points. If that fails, delete the Amazon Prime Video app and reinstall it. You’ll have to re-sign in, however it could actually repair many issues. You can even replace your apps and your gadget.

Easy methods to Repair Android Amazon Prime Video Issues

Android Amazon Prime video issues match into most of the points we’ve talked about, however there’s something you are able to do on Android that may repair your video issues.

Strive restarting your gadget, after which when you nonetheless have points it’s a good suggestion to clear the app information. Go to Settings -> Apps or Utility Supervisor -> Amazon Video -> Faucet on Clear Information and faucet on Okay.

You could have to check in once more, however this will repair lots of issues on the Android Prime Video app. Be mindful when you use the Amazon Underground app, you might have to repeat these steps for that app too. If this doesn’t repair your drawback, uninstall the app and re-install it.

Easy methods to Repair iPhone & iPad Amazon Prime Video Issues

There isn’t any built-in approach to clear the app information on the iPhone or iPad. As an alternative, you might want to uninstall the Amazon Prime Video app and re-install it. This may reset the app and repair many issues.

To uninstall the Amazon Prime Video app, merely press and maintain the app’s icon till it begins to wiggle. Then press the “X” within the top-left nook. You could have to re-enter your amazon login credentials after reinstalling the Amazon Prime Video app.

In case your movies hold leaping again in place to a selected level, attempt restarting the app, and if it’s a downloaded video you might have to reinstall it from the App Retailer.

Easy methods to Repair Amazon Prime Video Login Issues

Amazon Prime Video error 5005 occurs whenever you attempt to login to Amazon Prime Video and watch movies. Amazon says that these are most frequently associated to connectivity points and they’ll resolve in a short while.

Needless to say you’ll be able to join a number of units to your Amazon Prime Video account, however you’ll be able to solely stream to 2 units on the similar time.

As an alternative of sharing your Amazon password, you may make an Amazon Family and people customers can play movies on Amazon Prime, however you’ll be able to solely stream to 2 units on the similar time, together with family members.

With extra folks spending extra time at residence just lately, this generally is a actual problem for households with a number of kids. One approach to work round that is to obtain Amazon Prime movies onto your telephone or pill. Then put the gadget into airplane mode and you need to be capable to watch the downloaded movies with out counting as one of many two streamers.

Easy methods to Repair Amazon Video Good TV Issues

When you’ve got points utilizing Amazon Video in your Good TV, you’ll be able to often repair this one by yourself, but when it’s a very outdated Good TV you might be out of luck. On older methods, one of the best guess for a greater Amazon Video expertise is to purchase an Amazon Hearth TV stick.

The very first thing to attempt is restarting your TV. You might also have to unplug your TV for a minute after which plug again in and see if it really works. This may clear up many points with the app that you just use in your good TV. It additionally permits the TV to determine a brand new reference to Amazon Prime Video.

You can even examine for updates to your Good TV software program, which can or might not be obtainable. Typically the corporate that makes your TV will replace the app or the general software program so as to add new options and compatibility with updates on Amazon’s facet. This varies from TV to TV, so look in settings for an replace choice.

Final replace on 2022-05-29. This put up could comprise affiliate hyperlinks. Click on right here to learn our disclosure coverage for extra particulars.